Nurse Call System Market By Type (Integrated Communication Systems, Button-Based Systems, Mobile Systems, Intercom Systems, Others), By Application (Emergency Situations, Patient Monitoring, Routine Communication, Patient Safety and Comfort, Staff Communication), By Technology (Wired Systems, Wireless Systems, Internet of Things (IoT) Based Systems), By End-User (Hospitals, Clinics & Medical Offices, Ambulatory Surgical Centers (ASCs), Home Healthcare, Others), Global Market Size, Segmental analysis, Regional Overview, Company share analysis, Leading Company Profiles And Market Forecast, 2025 – 2035

Industry Outlook

The Nurse Call System market accounted for USD 2.63 Billion in 2024 and is expected to reach USD 9.8 Billion by 2035, growing at a CAGR of around 12.7% between 2025 and 2035. The Nurse Call System is an intelligent telecommunications system that is used in healthcare settings such as hospitals, nursing homes, and assisted living facilities to allow patients or residents to contact the nurse in charge. The system should include a call intercom button or device that, when pressed by a patient, sends auditory, visual, or digital signals to nurses or caregivers. These systems enrich patients’ care outcomes as they increase response points, guarantee security, and let the patients and staff embrace more effective communication. Modern systems can be coupled with other healthcare technologies, such as electronic health records or mobile devices, to improve efficiency and real-time control.

Report Scope:

Market Dynamics

Rising chronic diseases require more patient monitoring and healthcare responses.

A rising incidence of chronic diseases, including diabetes, cardiovascular diseases, respiratory diseases, etc., is a major contributing factor to the increasing nurse call system market. These conditions must be checked regularly, requiring a prompt response and appropriate treatment, putting the healthcare facility under pressure to improve patient care quality. Nurse call systems shorten nurse response times to patients, resulting in more prompt treatment for their requirements than typical major hospitals. Furthermore, the global population's rising average age, paired with rising healthcare service expectations, generates a need for more efficient technologies for patient monitoring and treatment outcome improvement. According to a 2020 National Institutes of Health (NIH) report, chronic diseases kill 7 out of every 10 Americans. It is necessary to improve patient care outcomes by using effective patient monitoring systems, such as nurse call systems.

Demand for better patient experiences promotes quick healthcare assistance solutions.

The Nurse Call System Market is rapidly growing as demand for enhanced, convenient, and efficient patient services and healthcare solutions increases. One of the most important demand drivers is the emphasis on patient-centered care, which requires constant communication between the patient and the healthcare practitioner for safety, comfort, and timely response. Furthermore, as the population ages and chronic diseases become more common, the demand for healthcare services increases, as does the need for informatics techniques to exchange information. Wireless, other hospital systems, including EMRs, and mobile are some of the other factors pushing market technical adoption.

Patient safety criteria and higher standards of healthcare facility quality are driving forces behind the advancement of nurse call systems in healthcare facilities. Moreover, the COVID-19 cases have highlighted the importance of contactless and efficient communication methods, which contribute to the development of these systems. All of these factors are contributing to the expansion of the nurse call system market, which is threatening the world.

Integration with existing hospital systems can be complex and challenging.

The expansion of the nurse call system market is constrained by the fact that competing systems require hardware integration inside a hospital setting. Current nurse call systems come with more sophisticated features than those in many existing healthcare facilities, necessitating an expensive upgrade of infrastructure or system substitution. Further customization to fit the workflow requirements of specific institutions and the interplay of other technologies, such as EHRs or other patient monitoring devices, may worsen the integration challenge. Moreover, the healthcare organization's budget may be limited, prohibiting them from purchasing new equipment. It might be difficult to teach personnel how to use and maintain new systems. All of this leads to slow adoption and nurse call system market saturation.

AI and wearable integrations enhance nurse call systems’ predictive abilities.

Combining AI with wearable technology in the nurse call systems market represents a significant growth opportunity in the healthcare industry in terms of service quality and effectiveness. When AI algorithms or wearable devices are linked to nurse call systems, the forecasting function is enhanced, allowing the system to respond to patient demands in advance. Wearable technology in medical care allows for objective and subjective patient assessments, which may be useful in recognizing indicators of patient deterioration before an emergency develops. They also have faster reaction times in the event of an emergency compared to routine check-ups.

This forward-planning approach will support an effective flow of work processes, improve staff efficiency, and consequently, the patient’s satisfaction. Furthermore, AI in analytics allows for the generation of real-time data about staffing and patient conditions. With automation and customized healthcare becoming strategic goals in every healthcare facility, the nurse call system market is expected to grow due to these technological advancements.

Cloud-based solutions provide scalability and ease of nurse call management.

The global nurse call system market is currently experiencing growth because of the heightened awareness of the need for effective and innovative methods of communication within the facility. The nurse call system can be installed in the cloud, making it easy to grow, adapt, and integrate into new and existing hospitals. These solutions facilitate interactions between patients and healthcare workers, reducing response time and increasing satisfaction. Cloud technology facilitates remote observing and control, which decreases operation expenses and increases system effectiveness.

As IoT and AI integration in healthcare continues to grow, nurse call systems can incorporate intelligent features such as predictive analysis and connectivity with other smart devices. Further, with an emphasis on value-based treatment and a contemporary tendency to focus on the patient rather than the disease, formal communication methods have become essential. The market is growing since healthcare organizations require services to enhance their operations and be compliant. The increase in the need for efficient, safe, and cost-effective healthcare solutions means that the cloud-based nurse call systems market will continue to be significant within healthcare settings.

Industry Experts Opinion

"The integration of nurse call systems with real-time location systems (RTLS) has transformed healthcare by improving efficiency and ensuring rapid response times in critical situations. This technology allows facilities to enhance care quality while also improving operational workflows."​

• Dr. Robert A. Bass, CEO of Nurse Call Solutions.

“Advanced nurse call systems are not just about alerts. They play a key role in workflow optimization, ensuring that nurses can prioritize critical tasks and reduce response times. This leads to better patient satisfaction and overall outcomes.”

• Linda Adams, Director of Nursing at Mercy Health Network.

Segment Analysis

Based on the type, the Nurse Call System Market is classified into Integrated Communication Systems, Button-Based Systems, Mobile Systems, Intercom Systems, and Others. The Integrating Communication Systems segment is dominant in the Nurse Call System market. These systems incorporate elements of communication, including voice, video, and data, to facilitate efficient communication processes between patients and healthcare providers. They assist patient care through alerting, monitoring, and coordination functions that are essential to increasing the overall response times and efficiency of any hospital. Due to enhanced needs for sophisticated, multifunctional solutions used in healthcare facilities, integrated systems remain a leader in this market segment. Further, they can connect to other hospital management systems, which enhance their requirements.

Based on the application, the Nurse Call System Market is classified into Emergency Situations, Patient Monitoring, Routine Communication, Patient Safety and Comfort, and Staff Communication. Emergency situations are the most important segment in the nurse call system market. This is because these systems are especially important when a service provider is required to respond quickly in the case of an emergency involving the patients in question. The ability to transmit a warning to healthcare workers at the same moment a critical incident occurs, such as a cardiac arrest or a patient fall, is significant enough to justify life-saving treatment. Because healthcare organizations prioritize patient safety and high-quality care, the demand for efficient and effective emergency alerting systems drives the growth of this sector, which continues to be the market's largest application.

Regional Analysis

The North America nurse call system market is expanding owing to the growing demand to develop better healthcare solutions and ensure patient and employee safety in the medical profession. This market is driven by the rising number of elderly people, increasing healthcare costs, and the saturation of smart technology for hospitals, nursing homes, and long-term care institutions. The drivers are shift-to-nurse cloud-based and responsible for market growth, including compatibility with mobile devices, real-time monitoring, and wireless shift-to-nurse call systems.

Furthermore, these systems are being used in response to insights from healthcare rules that require improved patient outcomes. There is increased spending on healthcare infrastructure in North American countries, particularly the U.S. and Canada, accelerating nurse call system market growth. Emerging trends and preferences for automation, IoT technologies, and cloud-based platforms are driving innovation in the Asia-Pacific region.

The Asia-Pacific Nurse Call System Market is in a growth stage due to rising healthcare needs, an increase in guards, and advances in the medical field. Medical institutions across developed destinations such as China, India, Japan, and South Korea are extending their healthcare investment and facilitating the use of nurse call systems. These systems are used in conjunction with sophisticated technologies such as real-time location systems (RTLS), wireless communications, and the Internet of Things (IoT) to improve patient care and labor productivity. Furthermore, the rising need for healthcare quality and patient safety in hospitals, nursing homes, and assisted living facilities is propelling market growth. Increased healthcare spending and government camps are driving the growth of the Asia-Pacific nurse call system market. This necessity, with the desire to build smart and automated healthcare facilities, will drive the demand for integrated and progressive nurse call systems in the future years.

Competitive Landscape

The Nurse Call System (NCS) market is highly competitive due to technological advancements, patient safety concerns, and increasing needs. Major players in the global market include Hill-Rom Holdings, Ascom Holdings, and Rauland-Borg Corporation, which offer new products in markets like wireless communication systems and integration of hospital administration tools. Recent developments include the launch of STANLEY Healthcare RTLS with NCS for patient tracking and flow and the expansion of the Ascom Telligence product line to incorporate numerous modes of communication. Siemens Healthcare and GE Healthcare have also pursued the elaborative integration of NCS with their overall portfolios of healthcare technologies, improving the automation of hospital operations. Increased use of IoT and AI-based nurse call system market makes the competition more heated as various firms seek to address the evolving needs of healthcare organizations globally.

Nurse Call System Market, Company Shares Analysis, 2024

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Recent Developments:

• In August 2023, ASCOM (Switzerland) will debut the Myco 4 smartphone for clinical institutions and corporations, providing effective communication, greater coordination, and increased productivity.
• In May 2023, West-Com Nurse Call Systems teamed with Vitalchat to provide virtual care solutions based on artificial intelligence to hospital systems and other healthcare facilities around the country. This development will meet the requirements and expectations of patients, caregivers, providers, and IT leaders.
• In November 2022, Courtney Thorne Ltd. introduced its CONNECT HEALTH hybrid nurse call system. It is a hybrid wired/wireless technique intended to satisfy the needs of nursing professionals in acute care environments.

Report Coverage:

By Type

• Integrated Communication Systems
• Button-Based Systems
• Mobile Systems
• Intercom Systems
• Others

By Application

• Emergency Situations
• Patient Monitoring
• Routine Communication
• Patient Safety and Comfort
• Staff Communication

By Technology

• Wired Systems
• Wireless Systems
• Internet of Things (IoT) Based Systems

By End-User

• Hospitals
• Clinics & Medical Offices
• Ambulatory Surgical Centers (ASCs)
• Home Healthcare
• Others

By Region

North America

• U.S.
• Canada

Europe

• U.K.
• France
• Germany
• Italy
• Spain
• Rest of Europe

Asia Pacific

• China
• Japan
• India
• Australia
• South Korea
• Singapore
• Rest of Asia Pacific

Latin America

• Brazil
• Argentina
• Mexico
• Rest of Latin America

Middle East & Africa

• GCC Countries
• South Africa
• Rest of Middle East & Africa

List of Companies:

• Hill-Rom Holdings, Inc.
• Ascom Holding AG
• STANLEY Healthcare
• Crest Healthcare Supply, Inc.
• Tyco SimplexGrinnell
• Georgian Health Group
• Rauland-Borg Corporation
• Siemens Healthineers
• Zettler Electronics
• ConXtech, Inc.
• West-Com Nurse Call Systems
• TeleTracking Technologies
• Trilogy Communications
• Bhai Puran Singh Health Systems
• VIGILANT EMS

Frequently Asked Questions (FAQs)